1.07.2008

Why Southwest can bite me


Sometimes I think I'm a funny person. Sometimes people even tell me I'm funny, which is a lot better than when they tell me I'm already showing or that I'm a lazy turd. But after our recent holiday, I'm starting to think that I'm not actually funny; it's just that life is playing a big practical joke on me. So I'm only funny by default.

Case in point: Traveling to Utah for Christmas. One would think we'd decided to rent some hand carts for our journey considering all the delays and issues we suffered. Frankly, an ox in the mire sounds better than some of the junk we had to endure. I could tell you a really, really long tale of our travel woes, but instead I will summarize the worst parts, which most of you have already heard me whine about:

* Flight gets canceled due to weather
* Flight gets rescheduled for the next day- we arrive two hours early only to wait in line for 1 hour and 45 minutes to check our baggage.
* Waiting in line involves standing in an outdoor parking garage, where the temperature is about 15 degrees.
* Waiting in line involves lugging our five bags and car seat for 1 hour and 45 minutes when I am technically on bed rest.
* We run to the gate and manage to make our flight but only one of our bags makes it with us.
* We get our luggage two days later at 2 a.m.
* I spend New Year's Eve in the ER - no biggie, but I have to reschedule our return flight so I can rest for a few days.
* Flight gets rescheduled for Friday - we arrive two hours early only to wait in line for 15 minutes.
* Flight is delayed for two hours, leaving us with four hours to kill in the SLC airport.
* We arrive in Chicago at 10:30 p.m.
* Our flight's luggage doesn't make it to a baggage carousel until 11:10 p.m.
* At 11:45, half of our flight is still waiting for the rest of their luggage.
* Southwest tells us they forgot to finish unloading the luggage - shortly thereafter, three more bags show up.
* I stand in a line until 12:30 a.m. to make a claim for the four bags of luggage that never arrive.
* We arrive home at 2 a.m.
* Our luggage comes at 7 p.m. the next day.

So there you have it - why my life is funnier than yours, and why I'm consequently funnier than you are. Actually, most of you are still funnier than me, and from what I can tell your luggage actually arrives with you. So maybe cursed is a better word.

Anyway, since I'm feeling lighthearted I decided to write Southwest a short letter, rather than go on and on with my sad tale. After all, that's what blogs are for, right?



Dear Southwest,

I hate you.

Love,
Mrs. Dub

p.s. I don't like your stupid flight attendant songs either, and they definitely don't make me feel better when I have to wear the same underwear two days in a row.

p.p.s. Your napkins feel like sandpaper.

22 comments:

tara said...

NO way! I haven't been 1st in a long time.

Apparently Southwest looses a lot of bags b/c my MIL flew home from Denver on Saturday, and they lost her bag too. Jerks. (o:

oscar said...

You are hilarious. The napkins do feel like sand paper.

champy said...

Though sorry for your woes, I am so glad you are back.

Alifinale said...

A similar thing happened to us last Christmas. I hate losing bags and traveling is a nightmare with kids even without any major delays. My friend also wrote about her hate for Southwest here.

Glad you are back and hope you are on bed rest and doing ok!

Melanie M. McKinnon said...

i hate southwest as well. when i found out that they were redoing their boarding process and children couldn't board first anymore, i cut them out completely, no matter how cheap they are. when i flew for the holdiays i took us airways instead.

somehow i've never lost a bag befor (knock on wood) from any airline.

i hope you are feeling better and there are no more trips to the ER. keep resting and blogging.

stephanie said...

oh, i'm so glad you're back!

Anonymous said...

We have missed you! Sorry about all the Southwest drama. We have had a few bad experiences with them and won't fly with them anymore either. Often times they aren't even that much cheaper. And every time they start singing those cheesy songs...ugh! I just want to yell out, "SHUT UP!"

Anne said...

this is exactly why we stopped traveling during the holidays. and we never used southwest. mostly united----they have their own issues.

Heidi said...

Maybe if you complain loudly enough you can get some free vouchers to fly on the airline that you probably never want to fly on again.

Just to help you feel better.

Rachie said...

Will you send me a copy of that email so I can send it to Delta, Northwest, and United. As of now I only like Jetblue.

Salt H2O said...

I've come to grips that aspiring lounge singers who like to rhyme decide to become southwest flight attendants.

Charlotte said...

That is the perfect picture for your post!

Natalie said...

seriously no fun. i've had similar though not as terrible experiences flying around the holidays. thus, our decision to not travel over christmas - if people want to see their grandkids, they need to come to us. selfish, perhaps. but seriously, traveling without kiddos is significantly less complicated - so those without should do the traveling. that is all i have to say.

Josie said...

that sounds awful. hope the actual holiday was a little bit better (considering your feelings towards holidays already.)

need details on the er. what is going on?

miss you.

Leisha Mareth said...

Dear Southwest,
I hate you by proxy.
Mrs. Dub's blogger friend,
Mrs. Em

Veeda said...

oh, I am so sorry. The entire experience sounds miserable.

janaya said...

so sorry for your southwest nightmare. your story makes me grateful that i DROVE to canada. :)

go boo boo said...

Yay! You are back. Sorry it was h-e-double hockey stick getting back but selfishly for some entertainment value for me - you are back!

Sarah S said...

Laura, our bags were lost too on the way to San Diego... the Chicago airport was so incredibly crazy on the morning that we left (Dec 23) but I was still really bitter about it.

We had ours delivered at 11 p.m. that same night (I was just about to run to the drugstore and buy contact solution by that point because I felt like my eyes were going to completely dry up). But I would have been extremely upset (and in tears, especially if I was prego) if it had taken 2 DAYS??? Mrs. Dub. That's horrible.

On our return flight, we had checked our stroller at the gate, but it was in a stroller carrying bag (so it wouldn't get wet/dirty/etc.). We waited FOREVER outside the gate for our stroller when we arrived in Chicago... no luck. The baggage people didn't notice the bright GATE CHECK tag hanging from the bag and instead sent it to the baggage claim. I was pretty frustrated.

And my advice for those who still decide to travel Southwest with an infant/kids - if you book your ticket separately from your husband's, then at least one of you can check in online (since when you travel w/ an infant you can't), so one can board with the A group and get the decent seats. We did it this last time and it worked much better. I think Southwest's new system is pretty lousy though... I wonder how many blog posts are out there complaining about holiday travel!!

Ilene said...

Ah, Alison beat me to it (Tara blogging about her SW woes). SW is not feeling the love this holiday season.

Since having children,I know the extra $100 for another airline is so worth an assigned seats, normal flight attendants, and non-sandpaper napkins.

Lindsey from The R House said...

they lost my MIL's bag the say before the sealing too.

even so, it was way fun to see--e.r. and all.

Lindsey from The R House said...

*day

*and way fun to see YOU

...apparently i am still hung over from new years.